One platform for the whole front office.
BuzzyCrew brings your website, phone, schedule, customers, reviews and reports into one system with one memory of every customer. The crew works across all of it, inside rules you set.
Every part shares the same customer record.
Most small businesses run on five disconnected tools and a notebook. In BuzzyCrew, a call, a booking, a quote and a review all attach to the same customer, so the crew always has the full story.
- Presence. Your website, booking page and business listings, built and kept current by the crew.
- Conversations. Every call, text and web enquiry answered in your voice, in one inbox.
- Operations. Leads become booked jobs, with reminders and a schedule you control.
- Growth. Reviews and follow-ups that run on their own once a job is done.
- Insights. What came in, what was booked and what it was worth, every week.
How the crew decides what to do.
Three layers sit between every customer request and every action the crew takes.
- 1
Playbooks
Industry knowledge built in: the questions a plumber asks about a leak, the details an electrician needs before a panel upgrade, how a cleaner prices a move-out. You start with a playbook and adjust it.
- 2
Your rules
Hours, service area, prices, which jobs to book, which to send to you and who handles emergencies. The crew follows them exactly and tells you when something falls outside them.
- 3
Your approval
Quotes, refunds, website changes and anything unusual wait for you. Approve from your phone with one tap, or edit first. Nothing reaches a customer that you would not have said yourself.
From first ring to finished job.
Every enquiry becomes a lead with a next step. The crew moves it along, books it, reminds the customer and asks for the review when the work is done.
Leads arrive from calls, texts, your website and your Google listing. You see where every job came from and what it was worth.
Product preview with example data.
Wherever customers reach you.
- Phone
- Answers calls in your business name, day and night, and sends emergencies straight to you.
- Text messages
- Texts back missed callers within seconds and handles confirmations and reminders.
- Website and booking page
- Takes enquiries and bookings from the site the crew builds and maintains for you.
- Sends quotes, confirmations and your weekly report from your own business address.
Product preview with example data.
Built to earn your trust.
The crew talks to your customers in your name. These are the commitments we build around.
Your data stays yours
Customer records belong to your business. Export them at any time, in a standard format.
Honest about AI
The receptionist identifies itself as your business's assistant. Callers can always ask for a person.
Privacy by design
Built to follow Canada's privacy and anti-spam laws, with consent recorded for every marketing message.
Security first
Encrypted connections, least-privilege access and every crew action logged, so you can see who did what and when.
Works with the tools you already use.
Planned integrations for launch. Keep your phone number, your calendar and your accounting.
- Google Calendar
- Microsoft Outlook calendar
- Google Business Profile
- Stripe payments
- QuickBooks Online
- Your existing phone number
See your crew at work.
Book a 30-minute demo. We will set up a sample crew for your business and walk you through a real day of calls, bookings and follow-ups.